If you’re a consultant with an ever growing list of clients, you’ll see the benefit of this software.
Web Help Desk is a web help desk software packaging that will allow you to track support tickets from clients. It’s server software installs fine on a Mac and has a lot of great options. (Email to ticket conversion, Knowledge Base, etc.)
The best part about it is if you are doing your consulting solo, you can run a single license copy of Web Help Desk free of charge. It’s when you have more than one tech support engineer that the licenses start costing money.
If you’d like a copy of the software (and instructions on installing) you can get it here.